So you’ve hired someone to help you build a WordPress site. Good for you!
Then they tell you not to use WordPress.com?
Okay. It’s not for everyone. It would fit most needs, especially if you can afford the Business plan. But for a developer looking to make a custom site for you, they may have their reasons to use another host. I’ll give ’em that.
But that same person says they don’t know how to use WordPress’ export and import tools?
This is no longer about WordPress.com vs. other hosting options. This is about them not having used WordPress much at all. Take their suggestions with a grain of salt.
If you need to move content from WordPress.com onto another host, there is a handy guide at move.wordpress.com. You don’t need to know any coding at all, you’ll just need to know the right buttons to click.
To me, the very best feature of WordPress is that your content is never locked down. You can always export the content and then do with it as you please. That’s freedom, and that’s the promise of a free web.